Criticism & Discipline Skills for Managers & Supervisors

CRITICISM & DISCIPLINE Skills for Managers and Supervisors Learn proven ways to bring about positive change in people — without incurring resentment, making enemies, or destroying relationships
Do you have employees who: Don't meet deadlines? Cause conflicts? Make excuses? Refuse to learn new skills? Don't respect you? Drain your time and energy? Have a bad attitude? Are chronically tardy? Get derailed by personal problems? Miss work often? Challenge your authority? If you answered "yes" to more than 3 of these questions, you have some classic problem employees on your hands. Attend this seminar and learn how to get them on track — or out of your hair. Turn your "lost causes" into solid contributors! At this seminar, you'll learn how to ... Approach an employee about the problem behavior ... in a way that minimizes accusations, hostility, and defensiveness Create an improvement plan ... and get your employee to commit to it Coach the employee ... so there's no chance of misunderstanding Document the process ... to encourage steady progress Discipline, reassign, or dismiss the person if the problem doesn't improve ... and handle it all fairly SAVE 20% Special Offer Code #895789* Hurry — offer expires September 19, 2008! Register online, or call us at 1-800-780-8469!   Criticism & Discipline Skills for Managers and Supervisors $159.00; For groups of 5 or more, $149.00     BLOOMINGTON , MN - 10/17/2008 LA QUINTA INN AND SUITES        Event # 76300 5151 AMERICAN BLVD. WEST     Is your team carrying dead weight? These days you just can't afford employees who drag down morale, destroy productivity, and distract you from important projects. At this one-day seminar, you'll learn about a proven system for dealing with difficult employees once and for all. Recognize these problem employees? The "bad attitudes." They complain constantly, and their dismal outlook is poisoning the rest of your team. Often, they have the skills to do their work well, but they fall short when it comes to enthusiasm, energy, and commitment. The unskilled. They just don't have the skills they need. Maybe their jobs have outgrown them. Maybe they never had the skills, and it's becoming more and more apparent. Or perhaps they simply lack good judgment. The misdirected. These employees aren't really difficult employees at all. They work hard and demonstrate their commitment. Unfortunately, they're confused about what you expect, or they've gotten distracted from their goals. They'll be happy to perform if you can help them find the way. At this seminar, you'll learn how to identify the different types of problem employees. You'll discover the hidden causes behind their difficult behavior, and you'll find out how to deal with each employee carefully and compassionately. And best of all, you'll learn how to correct the problem with ... Clear standards Realistic action plans Progressive discipline SAVE 20% Special Offer Code #895789* Hurry — offer expires September 19, 2008! Register online, or call us at 1-800-780-8469!   Criticism & Discipline Skills for Managers and Supervisors $159.00; For groups of 5 or more, $149.00     BLOOMINGTON , MN - 10/17/2008 LA QUINTA INN AND SUITES        Event # 76300 5151 AMERICAN BLVD. WEST     Enhance Your Training Experience Attend this seminar with a friend or colleague! Forward this e-mail to your colleagues; together you can support one another and apply your new skills and techniques to meet your goals. Don't Miss Out on Special Announcements and Discounts Be sure to add customerservice@em.careertrack.com to your e-mail address book so you'll continue to receive your personalized seminar schedule, discounts, and special product announcements! 100% Satisfaction Guaranteed! We're confident that this seminar — Criticism & Discipline Skills for Managers and Supervisors — will provide you with the tips and techniques you need to successfully discipline employees. If for any reason you are dissatisfied, send us a letter (Attn: Customer Relations) within 30 days of your seminar attendance stating the reason you were not satisfied, and we'll arrange for you to attend another one of our seminars or receive a full refund — hassle-free. All of our A/V products are also 100% Satisfaction Guaranteed.	Now Only $159 per person (regularly $199 per person) Register Today! 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*To receive your special $159 ENROLLMENT FEE , you must provide your Special Offer Code #895789 when registering. This offer is available only for online registrations for the seminar, Criticism & Discipline Skills for Managers and Supervisors. This offer cannot be combined with any other offer and is valid only on new registrations for September-October 2008 seminars. Offer expires September 19, 2008. If you have questions, please contact our customer service team at 1-800-780-8469. VIP#: 2288563629160 ID#: 895789 Copyright 2008 CareerTrack 5700 Broadmoor, Suite 300, Mission, KS 66202 1-800-780-8469 www.CareerTrack.com

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